We received an e-mail from a customer in London. The customer was telling us of a problem they had with their power.
They would plug their charger into the machine but the machine would not charge but still came on. There are three different problems that can occur with the power, the charger may not be giving enough voltage out to power or charge the machine fully, the battery may have died after it being used for so long or the power socket may have a lose connection.
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